With the ever growing importance of having a strong presence in Chinese markets each and every move is important for Apple but sadly there have been some setbacks against Apple in China that seems to be damaging their reputation a bit lately. It was shown in recent reports that the smartphone market in China will turn out to be of a size three time that of US in coming years and Apple expects to generate more revenue from China than it generates from US in the coming years. The recent uproar by a nation owned news channel is against Apple’s policy of providing warranty for its devices in China which according to them is quite different from what Apple offers in other nations.
Apple offers a free replacement of the device in few countries when there is a problem with the device but it seems to be taking care of it by providing repairs to the devices rather than providing a replacement of the device in China which seems to be an area of concern for the Chinese customers. Apple generally maintains a tight lipped policy against such issues but with rising concerns Apple is becoming more accessible to the Chinese media. Apple replied back with a statement saying it follows policies almost similar to those in other countries and it does not differentiate the Chinese consumers in any way.
Apple seems to be in a limelight with a recent outburst of anti-apple outburst against Apple on Chinese social networks. Nevertheless, Apple seems to be on the right track for now with Apple claiming the third spot in the Chinese smartphone market.